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Law, Policy, and Governance (LPG)

The world of education is full of policies. There are a number of specialized areas where these can be seen from offices like Financial Aid distributing federal funds, to Student Conduct working on cases involving Title IX, or the Registrar’s Office and FERPA (the Family Educational Rights and Privacy Act). These are just a few examples of extremely important areas where having a high level of LPG competence is going to be required to be a successful employee. Staying abreast of the constant changes throughout this landscape can be both tedious and daunting and it takes a concerted effort to ensure the safety of both the institution and the student. Although law and policy are only two of the three parts of what makes up LPG competence, the governance section is equally as important. It is described as knowing how and when to consult with your supervisor and/or your institution’s legal counsel on matters that may have legal ramifications, and at the highest level, also participating in governance as appropriate (ACPA & NASPA, 2016).

The four subcategories as outlined by the ACPA & NASPA professional competencies rubric for LPG are: Laws and Legal Systems, Governance, Ethical and Inclusive Application of Policy, and Civic Engagement (2016). Much of my career has been spent upholding the very strict laws that are in place for working with students. I hesitate to say that I would be at an intermediate level for this category mostly due to that fact that laws, policies, and governance are going to be largely reflective of the institution. However, there are certainly policies like Title IX or FERPA that are going to be the same at any institution across the United States. While these are things that I understand and work with semi-regularly, I would not say that I am at a level where I can critically examine policy at an advanced level, or implement new policy. For each of the four subcategories, I would consider myself to be foundational.

In the Laws and Legal Systems category of the rubric, on a macro level, I have some confidence in my ability to describe the federal systems that we are using, and act accordingly. My experience working with federal regulations for both international students and veteran students would fall into this category. For example, the issuance of  I-9 documentation for international students, or the certification of GI Bill benefits for veteran students, I would be able cite what the requirements are, why we need to meet said requirements, and act according to the policies and procedures of not only the government, but the institution. On a micro level, I would say that I am also relatively confident in siting policy as it relates to any given position that I have held. For instance in my role at the Student Union as Reservations & Events Manager -  I can easily cite room usage policy, and also have reasoning to back it up if a student inquires as to why we do things a certain way. Conversely, however, I would not feel able to do justice to the intermediate level of “identifying and explaining emerging law and policy trends” (ACPA & NASPA, 2016, p. 17) or the advance level of developing these policies.

Having an understanding of where to take issues when conflict and resolution need to take action at a higher level, to me, makes the governance feel very institution specific. I think that intuitively after working in higher education for the past 15 years, I would have an understanding of where to start with any given issue that may arise, or at the very least, I would know where to start asking for the correct place. For instance, if I come across a Title IX violation, as mandated reporter, I would know to take this issue to the Dean’s Office and/or to the University Police. I have done work specifically at the intermediate level and the advanced level of the category in my role as a member of a tuition appeals committee, where I can say that I was able to “explain the parameters established by governing systems” (ACPA & NASPA, 2016, p. 17) and also actively participated in the governing process. However, despite this work, I would not consider myself in the grand scheme of things to be at an advanced level. I would say that giving my experience and my intuition, I would be at an intermediate level.

Ethical and Inclusive Application of Policy is one that while I feel very passionate about, I do not believe that I have had enough experience to bolster an advanced level of competency. This is something that at this point of my career, I am actively striving to remedy. I am highly aware of inequitable and oppressive policies, and I am always aiming to help do the work that is involved with affecting change. I would say that this ties in heavily with being civically engaged, which is the fourth subcategory of competency, and in which I would say I am also intermediate. For both, I am able to critically examine laws and policies for their equitable and fair use, I appropriately consult with the constituents these policies would affect, and use the data I collect accordingly while trying to incorporate best practices of the profession, and managing personal and professional liability. An example of this would be from a previous position I held working with Tuition Assistance users in Colorado. There was an unjust policy put into place, somewhat arbitrarily, that very adversely affected a certain population of the students I was working with. After months of collecting data, advocating, taking the issue to my superiors, and them to theirs, and also by getting my students involved in the process, we were able to overturn a decision made at the State level. It took a lot of hard work, but knowing what was right, and knowing how to be involved in the process, and get others involved as well, was critical.

In order to reach the advanced level of this competency, I believe that I will need to proactively involve myself in the LPG at my current institution, as well as in my future roles. In my current role as Student Affairs Coordinator at UB, I am responsible for working with my supervisor to aid in coming to resolutions within the formal grievance process for students in our school. As this is something I have tangential but not direct experience with from Colorado State University's Tuition Appeals Committee, I believe that it will be a great next step in my learning. I am fortunate to work in supervised practice with someone who has valuable experience and insight into UB's policies so that I can learn from her and add this to not only my knowledge-base, but my skill-set as well. In addition to my work, my spring 2020 coursework with HEA 620 Planning and Finance will also deal greatly with institutional policy and governance in a way that I have not yet been exposed to.  

Portfolio Artifacts

My current role as the Student Affairs Coordinator at UB involves working on my LPG competency as it relates to working on the formal grievance process. This is something that I will being to work on in February 2020, but do not currently have any tangible artifacts. It will be an on-going learning process through my supervised practice. Below is a bullet point from the job description.

  • Provide general support to address student concerns as they arise. Assist in the student grievance process, scheduling grievance hearings with Grievance Committee members and maintaining strict confidentiality in all matters related to the grievance process.

My work with the Civic & Community Engagement Office as a part of my second semester internship provided great opportunities for me to expand my competency in LPG. Although these are the same two artifacts provided for Advising & Supporting, when looked at through the lens of Law, Policy, and Governance, the lessons learned are dramatically different, but equally as impactful. As a Staff Advisor to an Alternative Break Trip, I had to be intimately familiar with our school's policy, and was the chief enforcer and liaison to the school during our time in Ohio. The student handbook, while useful for advising and supporting students, is also a document intended to disseminate policy information to students.

HEA 616 American Higher Education dealt heavily with law, policy, and governance. While I have a few artifacts perhaps more suited to Advising & Support from this course, I feel that the argument could be made that all of the artifacts can be related back to how an institution is run.  

HEA 617 Student Development and Learning was ultimately an incredible course for learning key insights for working with students. However, one of the projects I took on with a team was in regards to a Restorative Justice program. This directly relates to LPG in that it is a concept for dealing with Student Conduct, and providing an alternative way of working with students who have in some way infracted the policies on campus.

HEA 725 Fundamentals of Data Management and Decision Support in Higher Ed deals extensively with the LPG competency, as well. Policy on data collection and management is critical for all universities to execute ethically and responsibility. Policy and governance both surround decision making within the university as well. Each of the artifacts below relate not only to the AER competency, and to A/S, but also are representative of my growth in LPG as well.

HEA 620 has been a fantastic addition in my last semester to the LPG competency area. Talking about budgeting and strategic planning is something I knew next to nothing about coming into this program, so to now be armed with in depth knowledge about the process is critical for my praxis.

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